I had an extremely unprofessional and upsetting encounter. The company sent a technician to my home who was clearly unqualified. Not only did he break my screen door while exiting, but he also asked me several inappropriate and intrusive personal questions that made me feel very unsafe in my own home. I immediately contacted the company to report both the damage and the technician’s behavior. Although they initially promised to resolve the issue, they failed to follow through. They told me to repair the screen door myself and send them the receipt for reimbursement. I did exactly that, but they... read full review
March 2023
I have used Green Star Home Services to replace my kitchen garbage disposal. The plumber Anthony was professional and polite man. He gave me a quote on the job. I thought it was a little bit too high. But I told him to go ahead and replace the garbage disposal. After that I called several companies to give me a quote and their estimate was lower than Green Star. I called them and was able to get a credit for the job. So I was happy with with them.
January 2023
To start, I called them and then hung up on them! They would not give me a simple ballpark quote over the phone for a kitchen sink clog that we had already tried to snake, unclog, etc. They called ME back in 30 minutes saying they could have someone out in the next hour for $88!! Deal! Mind you, they called ME back wanting the job. Juan Galaviz shows up and says it will be $350!! WTF!?? I told him, his company called me and said they had a $88 special today. They. Called. Me. Byee byeee Juan! What happened to honesty? What happened to humanity? Would never, ever recommend this company.
Horrible experience—do not use this company.
I had an extremely unprofessional and upsetting encounter. The company sent a technician to my home who was clearly unqualified. Not only did he break my screen door while exiting, but he also asked me several inappropriate and intrusive personal questions that made me feel very unsafe in my own home.
I immediately contacted the company to report both the damage and the technician’s behavior. Although they initially promised to resolve the issue, they failed to follow through. They told me to repair the screen door myself and send them the receipt for reimbursement. I did exactly that, but they... read full review
I have used Green Star Home Services to replace my kitchen garbage disposal. The plumber Anthony was professional and polite man. He gave me a quote on the job. I thought it was a little bit too high. But I told him to go ahead and replace the garbage disposal. After that I called several companies to give me a quote and their estimate was lower than Green Star. I called them and was able to get a credit for the job. So I was happy with with them.
To start, I called them and then hung up on them! They would not give me a simple ballpark quote over the phone for a kitchen sink clog that we had already tried to snake, unclog, etc. They called ME back in 30 minutes saying they could have someone out in the next hour for $88!! Deal! Mind you, they called ME back wanting the job. Juan Galaviz shows up and says it will be $350!! WTF!?? I told him, his company called me and said they had a $88 special today. They. Called. Me. Byee byeee Juan! What happened to honesty? What happened to humanity? Would never, ever recommend this company.