James DeGennaro rescued us! We just moved to Laguna Niguel and are renting. We noticed the stand alone bath faucet was not only not working but it was leaking. Instead of saying we needed a new one, he was saving the old one. Found the parts and got the job done saving the homeowner from thousands if it leaked through to the ceiling below. I applaud his honesty.
January 2023
We had a hidden leak in the irrigation system which was not visible. I had 3 companies for estimates. One I won't mention, very unimpressive. The other 2 were essentially identical on the description of the leak problem and on both the repair needed and cost. Both were very direct and professional, providing clear direct answers. I ended up taking the first offer, slightly larger discount, but my brother-in-law needed a plumber at the same time. Jim was polite and professional, called my B.I.L first and went over immediately. Was given the job, did a professional job & fixed the problem and cleaned up after very well. If I need another job in the future, I'll... read full review
August 2022
GREAT EXPERIENCE! I had a big leak under the kitchen sink. Called several places but DeGennaro Plumbing could come the same day. The plumber found that the trash can under the sink had bumped the drain pipe loose. He tightened it back up and stayed through a dishwasher cycle to be sure nothing leaked. Then he said THERE WAS NO CHARGE because nothing was broken! He just said "Think of us next time you need a plumber.". Who does that?Service: Plumbing pipe repair
James DeGennaro rescued us! We just moved to Laguna Niguel and are renting. We noticed the stand alone bath faucet was not only not working but it was leaking. Instead of saying we needed a new one, he was saving the old one. Found the parts and got the job done saving the homeowner from thousands if it leaked through to the ceiling below. I applaud his honesty.
We had a hidden leak in the irrigation system which was not visible. I had 3 companies for estimates. One I won't mention, very unimpressive. The other 2 were essentially identical on the description of the leak problem and on both the repair needed and cost. Both were very direct and professional, providing clear direct answers. I ended up taking the first offer, slightly larger discount, but my brother-in-law needed a plumber at the same time. Jim was polite and professional, called my B.I.L first and went over immediately. Was given the job, did a professional job & fixed the problem and cleaned up after very well. If I need another job in the future, I'll... read full review
GREAT EXPERIENCE! I had a big leak under the kitchen sink. Called several places but DeGennaro Plumbing could come the same day. The plumber found that the trash can under the sink had bumped the drain pipe loose. He tightened it back up and stayed through a dishwasher cycle to be sure nothing leaked. Then he said THERE WAS NO CHARGE because nothing was broken! He just said "Think of us next time you need a plumber.". Who does that?Service: Plumbing pipe repair