Alma's easy to reach and responds quickly to text messages and she works with you to make sure you're happy with the work she does. Unfortunately, of the two times we've hired Alma's services, one she rescheduled the last minute (the night before), and the other she arrived 40 minutes late, and had to leave in the middle of to do something else for an hour or so while the other maid she brought with her continued on with the job. Both times, Alma and her crew left our home looking and feeling like new and gave us discounts for the inconveniences. Would I hire her again? Maybe. I liked the end results but we'd have to very flexible with our schedule/arrival... read full review
September 2019
I wouldn't recommend them. I scheduled an appointment for noon, she showed up 30 minutes late with no one with her. She then tells me she can have the whole place done in 2 1/2-3 hours with 3 people. The only problem was she had to go pick them up and would be back to start cleaning in about 2 hours. I agreed to this because it seemed reasonable and they would be done quicker (according to her) They didn't start cleaning until 3pm. Two took a break and they also didn't have all the cleaning supplies with them so she had to leave again and get that. 7pm rolls around and they are still not done. They didn't finish until 7:45pm. That's over 4 hours... read full review
August 2019
Great service! Very responsive and flexible. I Used Alma for the first time and plan to do so moving forward. I was impressed with her attention to detail, use of a custom checklist so that they were focusing on priorities to maximize their time.
Alma's easy to reach and responds quickly to text messages and she works with you to make sure you're happy with the work she does. Unfortunately, of the two times we've hired Alma's services, one she rescheduled the last minute (the night before), and the other she arrived 40 minutes late, and had to leave in the middle of to do something else for an hour or so while the other maid she brought with her continued on with the job. Both times, Alma and her crew left our home looking and feeling like new and gave us discounts for the inconveniences. Would I hire her again? Maybe. I liked the end results but we'd have to very flexible with our schedule/arrival... read full review
I wouldn't recommend them. I scheduled an appointment for noon, she showed up 30 minutes late with no one with her. She then tells me she can have the whole place done in 2 1/2-3 hours with 3 people. The only problem was she had to go pick them up and would be back to start cleaning in about 2 hours. I agreed to this because it seemed reasonable and they would be done quicker (according to her) They didn't start cleaning until 3pm. Two took a break and they also didn't have all the cleaning supplies with them so she had to leave again and get that. 7pm rolls around and they are still not done. They didn't finish until 7:45pm. That's over 4 hours... read full review
Great service! Very responsive and flexible. I Used Alma for the first time and plan to do so moving forward. I was impressed with her attention to detail, use of a custom checklist so that they were focusing on priorities to maximize their time.