About Ulta Beauty
Ulta Beauty is a large beauty retailer in the US that offers a wide range of products from various brands. Customers can choose from over 25,000 products including makeup, fragrance, skincare, and hair care products. The store also offers exclusive brands such as Kylie Cosmetics, Olaplex, and PATTERN. Conscious Beauty at Ulta Beauty provides a selection of products that are vegan, cruelty-free, and have sustainable packaging. The Salon at Ulta Beauty offers services such as haircuts, hair coloring, makeup applications, and ear piercing. Customers can book appointments online or walk in for services if stylists are available. However, some customers have had mixed experiences at Ulta Beauty. One customer mentioned that some employees seemed overwhelmed and tired, leading to rushed and inconvenient interactions. Another customer noted that there were hardly any testers available, making it difficult to test products. The makeup section was also reported to be unorganized with missing prices or labels. Despite these issues, some employees received positive feedback. One customer praised an employee named Sandra for being helpful and knowledgeable. Another customer expressed gratitude towards an employee named Alexandria for her patience and guidance in teaching makeup application techniques. In conclusion, Ulta Beauty offers a wide range of beauty products and services, but some customers have experienced issues with employee availability and product organization. However, individual employees have received positive feedback for their customer service skills and helpfulness.
Ulta will post gift promotion to sell products and once you pay, they are out of gift stock.
I've been to this store and others, now I debate if I should just stick with online. Or go to a different retail store.
I went to this Ulta location randomly. I usually go to the one in Upland, but they were booked. I scheduled an appointment to get my hair cut. Diana was the stylist who cut my hair. She was awesome! Very professional very friendly, and coincidently her and my daughter went to the same elementary and same middle school. So cool. ☺️I will 100% be returning to the store for my hair care and also my daughters. Diana you did an amazing job. I told her and showed her exactly what I wanted done and she made it happen! Thank you Diana!
I'm hoping today was just an off day for them, which is why I'm giving them the benefit of the doubt and rating 3 stars instead of 2.1. Workers seemed overwhelmed and tired, not entirely present mentally. 2 of my encounters with employees felt rushed and inconvenient for them. She put products in my bag to buy instead of testing it and discussing my concerns. Then she just threw me to another person, who seemed like she didn't like another employee. Again, maybe it was just an off day, however, the vibes were off in there. My other two interactions were actually really good! One Hispanic and another woman that wore grungy makeup. They gave me multiple options, asked...read full review