About Ulta Beauty
Ulta Beauty is a large beauty retailer in the US that offers a wide range of products from various brands. Customers can choose from over 25,000 products including makeup, fragrance, skincare, and hair care products. The store also offers exclusive brands such as Kylie Cosmetics, Olaplex, and PATTERN. Conscious Beauty at Ulta Beauty provides a selection of products that are vegan, cruelty-free, and have sustainable packaging. The Salon at Ulta Beauty offers services such as haircuts, hair coloring, makeup applications, and ear piercing. Customers can book appointments online or walk in for services if stylists are available. However, some customers have had mixed experiences at Ulta Beauty. One customer mentioned that some employees seemed overwhelmed and tired, leading to rushed and inconvenient interactions. Another customer noted that there were hardly any testers available, making it difficult to test products. The makeup section was also reported to be unorganized with missing prices or labels. Despite these issues, some employees received positive feedback. One customer praised an employee named Sandra for being helpful and knowledgeable. Another customer expressed gratitude towards an employee named Alexandria for her patience and guidance in teaching makeup application techniques. In conclusion, Ulta Beauty offers a wide range of beauty products and services, but some customers have experienced issues with employee availability and product organization. However, individual employees have received positive feedback for their customer service skills and helpfulness.
Gosh, this is a tricky review because the stylist herself was very kind and patient.
I brought my two daughters (ages 6 and 8) in for the $15 hair tinsel application. Our appointment was at 4:00 pm and we arrived early at 3:45 pm. Unfortunately, one stylist had called off, so instead of both girls being done at the same time, we waited until about 4:35–4:40 pm for them to be seated. Totally understandable circumstances, but it did make the experience much longer than expected, especially with kids.
Once seated, the girls were excited and happy to get started. My youngest chose orange and gold, which were super cute, but the five strands applied were very...read full review
I had a wonderful experience at Ulta thanks to Denise. She was incredibly friendly, attentive, and genuinely eager to help.Denise took the time to listen to what I needed and guided me with thoughtful recommendations that made the whole visit easy and enjoyable. Her upbeat attitude and excellent customer service truly stood out. I left feeling confident in my purchase and grateful for her support. Denise is a fantastic representative of Ulta, and I hope she gets the recognition she deserves!
Went in yesterday looking for an updated foundation. Im 40 and currently use Fenti tint drops, which is great but noticing lately my under eye is dry and creasing when I use the elf hydrating concealer and morphe pink setting powder. The store manager brought over Jessica to assist and they both listened to my needs. Jessica suggested the Mac radiant concealer and Clinique under eye cream (there was a sale 25%off) . I'm so glad she helped me because it wasn't that I needed a new foundation or all these products (she didn't push any on me) for a solution, but better hydration under my eyes. She also provided primer samples from Mac and today my makeup looked sooooo much...read full review