Crazy receptionist and terrible service! They do not honour your appointment! Don't waste your time to come here. They put the blame/excuses back on you, instead of questioning themselves about their slow response and service, and delayed start to their work! I called in two days ago and booked for 9:30am for my kid. We came in on time and were the first customers to arrived, We filled up the form and was told to wait outside. About 10:05am I saw a man walk out their clinic door, so we walked in and sat inside to wait. Then he came back and said he's Dr. Michael Lee and he had those people with him who were for 10am appt. He told us we are late!? So he would... read full review
July 2024
Terrible service. Got to my 10:30am appointment at 10:15am, filled out paper work and then was sitting there till like 10:30am-ish and they told me that they were running behind and I can walk around and shop and they will call me when they are ready for me. So of course I was going to do my shopping. I get a call back at 11:20am saying they are ready for me. Almost an hour later than my appointment. So I finished checking out and walk back (this was at most 2-3min). And they said I should sit at the chairs and wait. After I sat for another 5-10 min I noticed the person with the 11am appointment inside doing their exam. How are they going to let a person with a later... read full review
April 2023
I made an appointment for an eye exam on the phone, because I needed a new contact lens prescription.Dr Lee was very thorough and took her time to explain everything. I also decided to get an Optomap retina scan due to some other health issues and she explained the images to me.The eye exam was $125 and included a prescription for contact lenses and glasses and the retina imaging was $39.I'm happy with my experience at this office and would return.
Crazy receptionist and terrible service! They do not honour your appointment! Don't waste your time to come here. They put the blame/excuses back on you, instead of questioning themselves about their slow response and service, and delayed start to their work! I called in two days ago and booked for 9:30am for my kid. We came in on time and were the first customers to arrived, We filled up the form and was told to wait outside. About 10:05am I saw a man walk out their clinic door, so we walked in and sat inside to wait. Then he came back and said he's Dr. Michael Lee and he had those people with him who were for 10am appt. He told us we are late!? So he would... read full review
Terrible service. Got to my 10:30am appointment at 10:15am, filled out paper work and then was sitting there till like 10:30am-ish and they told me that they were running behind and I can walk around and shop and they will call me when they are ready for me. So of course I was going to do my shopping. I get a call back at 11:20am saying they are ready for me. Almost an hour later than my appointment. So I finished checking out and walk back (this was at most 2-3min). And they said I should sit at the chairs and wait. After I sat for another 5-10 min I noticed the person with the 11am appointment inside doing their exam. How are they going to let a person with a later... read full review
I made an appointment for an eye exam on the phone, because I needed a new contact lens prescription.Dr Lee was very thorough and took her time to explain everything. I also decided to get an Optomap retina scan due to some other health issues and she explained the images to me.The eye exam was $125 and included a prescription for contact lenses and glasses and the retina imaging was $39.I'm happy with my experience at this office and would return.