About Optical Center | Kaiser Permanente Oakland

The Optical Center at Kaiser Permanente Oakland offers attentive and caring service, with staff who listen carefully and handle patients with empathy. They are prompt and professional, providing consistent care for over 44 years. Customers appreciate the clear scheduling, noting that eye exams and eyeglass fittings are separate appointments. Recent visitors have praised the team for making each step smooth and timely, from repairs and evaluations to frame selection. Many have shared positive experiences, highlighting the friendly and knowledgeable staff who create a calm and easy environment. Whether walk-ins or scheduled appointments, visitors find the service straightforward and pleasant, with staff going out of their way to ensure comfort and satisfaction.

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Reviews for Optical Center | Kaiser Permanente Oakland

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Nov 2025
I was able to get a next day appointment with the person who helped me the last time I got glasses. Diem was so great the last time that I wanted to see her again. She is professional, friendly, and helpful. She said that she could not believe it had been two years since she last saw me, so I knew she checked my chart before the appointment. She said she noticed that I had a slight change but enough to get new glasses. She took her time and provided excellent service. Also, the reception person was very friendly. He immediately smiled when I approached his desk.
Sep 2025
My son lost his eye glasses. And i needed to order a new pair. The representative who I spoke to was very helpful. She was able to place the order and let me know the time frame on when we will received the new pair.
Sep 2025
Very pleasant optitian who showed me what I wanted, answered questions, and put in my order. All with a great smile. I arrived 45minutes early for my appointment after my eye exam, and they got me in almost immediately. Thank you.

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Hours

Monday: 8AM - 5:45PM
Tuesday: 8AM - 5:45PM
Wednesday: 8AM - 5:45PM
Thursday: 8AM - 5:45PM
Friday: 8AM - 5:45PM
Saturday: 8:30AM - 4:45PM
Sunday: Closed

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Location

3772 Howe St 1st Floor, #130, Piedmont

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