About Diamond pet grooming
Diamond Pet Grooming is a charming and affordable place for pet grooming. They offer excellent customer service and do a great job on pets' coats, baths, cuts, and nail trims. The business is conveniently located in a shopping center with plenty of parking and is next to a tea shop. The groomers, including Norma, are patient, friendly, and skilled, making them a good choice for pets with anxiety or special needs. Prices are competitive, and coupons are sometimes available. Recently, customers have appreciated how the staff kept their promises and took good care of their pets, even after initial issues. Norma and her team are praised for their kindness and patience, especially when handling pets that are nervous or trying to bite. Overall, Diamond Pet Grooming is highly recommended for pet owners looking for quality grooming services.
I have been here 3 times total. Last time I came was in December and when I picked up my dog he had the worst cuts under his arms and belly. I got into an alteration with staff and owner over this. They offered me a spray to help with his cuts and a free cut next time. Fast fwd Today is March and cane in to honor that free cut and it was provided with a smile. I will say I was very upset about that initial situation but they kept their word and took care of my baby. For that I respect them and their business.
One word, AMAZING!. I took my brothers terrier mix Woofita, to get her nails trimmed because they were so long that they were curling. Norma and her staff were fantastic, even though Woofita tried to bite her multiple times, Norma showed exemplary patience and kindness. She handed us a muzzle and asked us if we were okay with putting on Woofita, we were able to put on her and even with the muzzle on Woofita still was being naughty and tried to bite through it. I'm so glad we brought Woofita here, because in all honesty I think any other place would have sent Woofita on her way.
Brought my two babies for an appointment this morning and was satisfied with the grooming and bath they received. It's very difficult to find a groomer who doesn't charge an arm and a leg and still provide great service! definitely will bring my fur babies back!