I am on the board of directors for my HOA. I have been dealing with the owner, Preston for a few years now. His company takes care of the roof maintenance for our 7 buildings. They repair, seal and have installed 3 new roofs on 3 separate buildings within the HOA. The company and its workers are professional, on time, clean and knowledgeable. I've dealt with Preston personally, through texts and emails as well as two of his head roofer guys and have always been satisfied with response and outcome. What I like most about Preston is his honesty. He doesn't sugarcoat the issues we deal with and offers our HOA choices and recommendations that fit our needs and budget.... read full review
July 2021
it is a very prestigious company
December 2020
Original roofing job was good. We felt great that the roofing came with a 10yr guarantee on materials. So we recently noticed the roof had a tile break from natural wear over the years and we are just around the 10 year mark (still within the 10 year guarantee margin). We then reached out to Western States for a quote to get that fixed. They came and said should be a easy fix with some tile glue. We figured we would need to pay for labor so should be an easy $100-200 fix. Finally received the quote in the mail and was surprised to see the repair would cost $650. I don't think the quote is reasonable in my opinion. Specially since they are the one that offer the guarantee... read full review
I am on the board of directors for my HOA. I have been dealing with the owner, Preston for a few years now. His company takes care of the roof maintenance for our 7 buildings. They repair, seal and have installed 3 new roofs on 3 separate buildings within the HOA. The company and its workers are professional, on time, clean and knowledgeable. I've dealt with Preston personally, through texts and emails as well as two of his head roofer guys and have always been satisfied with response and outcome. What I like most about Preston is his honesty. He doesn't sugarcoat the issues we deal with and offers our HOA choices and recommendations that fit our needs and budget.... read full review
it is a very prestigious company
Original roofing job was good. We felt great that the roofing came with a 10yr guarantee on materials. So we recently noticed the roof had a tile break from natural wear over the years and we are just around the 10 year mark (still within the 10 year guarantee margin). We then reached out to Western States for a quote to get that fixed. They came and said should be a easy fix with some tile glue. We figured we would need to pay for labor so should be an easy $100-200 fix. Finally received the quote in the mail and was surprised to see the repair would cost $650. I don't think the quote is reasonable in my opinion. Specially since they are the one that offer the guarantee... read full review