We ordered an exterior door and it literally cracked wide open (can see light through it) ONE WEEK later and they are refusing to honor warranty saying this is normal. I don't know how this place is still in business. I'm not talking a gap in the joint. The actual wood door split down the middle. We showed pictures and videos and 3 weeks later they finally get back to us and say it's normal and not their problem. Stay far away from this rip off. Apparently their quality is so bad, they acknowledge that lasting only one week is normal. we are now out thousands of dollars for a door that lasted a week and they don't care.
About Urban Doors
Urban Doors offers a wide variety of beautiful doors in different styles. The store has a large collection of door slabs, including modern barn doors in various sizes. Customers have praised the high quality of the doors and the reasonable prices.
The staff at Urban Doors is known for being helpful and friendly. One customer specifically mentioned the assistance they received from Sean. The store's installation service has also been highly regarded. Jose, an installer, was commended for his professionalism, expertise, and attention to detail. Customers have reported that Jose worked efficiently and left their property clean.
Reviews
We purchased our iron entry door from Native Doors, and the quality exceeded our expectations. The craftsmanship, finish, and attention to detail are exceptional. The door looks even better in person than it did on the website. Garen was knowledgeable, answered all of our questions, and made the ordering process easy from start to finish. If you're looking for premium iron entry doors with beautiful designs and outstanding quality, I highly recommend Native Doors.
Order my door through native doors Garren was very helpful, If there ever was an issue, he always came through and helped me sort out the issue. The door came out wonderful better than we expected
Photos
Hours
Monday 9AM - 5:30PM
Tuesday 9AM - 5:30PM
Wednesday 9AM - 5:30PM
Thursday 9AM - 5:30PM
Friday 9AM - 5:30PM
Saturday 9AM - 5:30PM
Sunday Closed
Good to know
- accepts credit cards
Location
8700 Tampa Avenue, Northridge, CA 91324
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