About Porter Veterinary Center
Reviews for Porter Veterinary Center
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Porter Veterinary Center, located in Northridge and founded in 1982, is committed to providing quality veterinary care for pets. The center offers a full range of services, including boarding and grooming, and aims to deliver compassionate animal care and supportive service for pet owners. While many clients appreciate the dedication and warmth of the staff, some have expressed frustration with communication issues and additional fees. One long-time client reported difficulties in scheduling surgery for their dog, feeling that their concerns were not being addressed. Conversely, another customer praised the exceptional service and teamwork among staff members, highlighting the positive experiences during their visit. However, some clients noted that extra fees for services can be a concern, prompting them to seek alternatives. Overall, Porter Veterinary Center has a mix of feedback, with both commendations and areas for improvement.
I have been going here for 15 years but recently my experiences have been frustrating. Took my dog in for a growth to be looked at. So far 3 different vets have seen him and given treatment plans that haven't helped. Next step is surgery. Been trying to schedule it. No one answers the phone or returns my call. Been trying to schedule surgery for my dog for over a month and I really feel like they do not care. I have started looking for a new vet because I don't feel like my dog is getting the care he needs.
Dear Porter Veterinary Hospital Management, I wanted to express my gratitude for the exceptional service I received during my recent visit. The entire staff, including Cooper and the lady at the front desk, went above and beyond to ensure a positive experience. Their dedication, expertise, and warmth created an environment that truly stands out. Cooper's exemplary care and the lady at the front desk's outstanding assistance showcase the high standards of service at Porter Animal Hospital. I believe recognizing their efforts and the exceptional teamwork of your entire staff will contribute to the continued success of the hospital. Thank you for maintaining a team that goes the extra mile for its customers and their furry companions. Best Regards, DP
Porter Veterinary is not a bad bad place to take your pet. The reason I stopped taking our puppy here is because they put fees on top of services. They were adding +$10.50 for tech fees and like +$25 for bio something fees. I decided to look elsewhere, and not only were the shots cheaper, but there were no additional fees. If you have to bring them here do so just know you're going to have to pay an addtional something.