About Kim Lai, O.D.
Kim Lai, O.D. is a locally owned optometry office located in Northridge that accepts most major vision insurances. They offer great discounts for eye exams and frames for those without insurance and have office staff who speak Spanish to assist those who need translation. The clinic provides a wide selection of trendy and classic frames, including brands such as Bebe, Raybans, and Ferragamo. Patients have consistently praised Dr. Lai for being fantastic and one of the best eye doctors they have ever had. She is described as very friendly, informative, and straightforward, with a personality that stands out. Dr. Lai works well with kids, showing patience and explaining things clearly without needing to repeat herself. The staff is attentive to customers' needs, providing top-notch quality work and adjustments when needed. The clinic has been recognized for its excellent customer service, with patients appreciating the helpful and kind staff during their visits. Many have shared their experiences of easily finding parking and noted the importance of having backup glasses while waiting for new prescriptions, which can take 2 to 3 weeks to complete. Overall, Kim Lai, O.D. is a highly recommended optometry office for their quality service and attentiveness to patients' needs.
You can tell she loves her job the way she works with kids shes patient speaks in a way you dont uave to ask her to repeat herself we all go there i would definitely go back /family friendly
Dr. Kim personality is the first thing that will stand out to you when you talk to her. She's funny and very straight forward. She has been my optometrist for the last 6 or 7 years but it been like 4 years since I last visited. It was my fault but after doing my yearly physical, my primary doctor told me to go do my eye exam. I made an appointment and arrived early. I was able to find parking easily, I remember before it could be a hassle. My eye sight changed from the last time I did an eye exam here so I needed to get new prescription lens. I still like my Oakley frame so I prefer to keep using that one. So I had to get it sent out so they can put new lens on it. Make...read full review
Dr. Kim personality is the first thing that will stand out to you when you talk to her. She's funny and very straight forward. She has been my optometrist for the last 6 or 7 years but it been like 4 years since I last visited. It was my fault but after doing my yearly physical, my primary doctor told me to go do my eye exam. I made an appointment and arrived early. I was able to find parking easily, I remember before it could be a hassle. My eye sight changed from the last time I did an eye exam here so I needed to get new prescription lens. I still like my Oakley frame so I prefer to keep using that one. So I had to get it sent out so they can put new lens on it. Make sure to have backup prescription glasses because it can take 2 or 3 weeks to be completed. Keep in mind that if you pay credit card there is a fee so try paying cash or having your debit card on you.