About Prohealth Advanced Imaging
Prohealth Advanced Imaging provides convenient and efficient services, including X-rays, CAT scans, and MRIs. The facility offers walk-in appointments and can accommodate last-minute needs. Patients have reported a pleasant experience with easy scheduling and timely appointments. The staff is helpful, professional, and friendly, going above and beyond to ensure a positive experience. The technicians, such as Siobhan and Matt, show compassion and care, making patients feel comfortable during procedures. The office is noted to be very clean, with organized check-in and efficient processing of paperwork. Prohealth Advanced Imaging prioritizes patient care and satisfaction, although some feedback suggests improvements could be made regarding masking protocols during the ongoing pandemic.
The other reviews aren't joking, I called multiple times over three days to schedule an appointment. They either pick up and hang up immediately or put you on hold for 20 minutes then send you to voicemail.
Don't know how their actual services are, I had to call my insurance and get them to send me somewhere else.
Literally called 21 time😂and no answer 3pm Tuesday
Finally scheduled after 3h of calling and they couldn’t even schedule properly had to wait for an hour because someone put CT Instead of MRI
Doesn’t look like medical office should be that disorganized
First I called and put me on hold for 27 minutes. And then I was asked to download and send over my paperwork. I did from my end and showed downloaded successfully showing on my screen. After they supposed to call me back and make an appointment. They have never did and I called back again. Stayed on hold another 15 minutes and the lady picked up saying they did not receive my paperwork. She used an attitude and unprofessional customer service. Do not recommend this health office at all.