Reviews for Gem International & Gem Neo Surfaces
Write a reviewHours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 5/5Gem International & Gem Neo Surfaces
12922 Raymer St, North Hollywood
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I highly recommend this place. They have an array of slabs to choose from, which makes it the ideal one stop shop for any project! We purchased slabs for our kitchen, bar and bathrooms here as well as marble flooring. We had a great experience with Silvia who offered excellent customer service to us!
If I could give 10 stars to Silvia Torres I would. Silvia made the entire experience an absolute pleasure, actually it became fun!! We're in the midst of rebuilding after we lost our home in the Woolsey fire. I've been looking for stone for apx 6 months, either I could not find good quality stone at a reasonable price or the stone yards did not have the slabs properly labeled showing they were sold. Looking for stone became a very frustrating and disappointing experience, that is until we met Silvia. She was the 1st salesperson that took the time to understand my needs and asked me to describe the type of pattern in the stone I'm looking for, because as we all know no...read full review
If you've been in the market for stone slabs, you know there are at least a dozen stone yards within blocks of each other on Raymer. Most of the ones I called were really poor on customer service and hardly knew the products they had on hand. We knew exactly what we were looking for and wanted to make sure they were in stock before trekking out to North Hollywood. Aurora at Gem International not only knew her inventory but she was able to send us pictures of what she had in stock. She even looked through her inventory to see what other stones she had that was similar to what we wanted to give us other options. It's rare to find such good service. Thanks, Aurora!