Gem International & Gem Neo Surfaces is highly recommended for its impressive selection of stone slabs, making it a perfect one-stop shop for various projects. Customers have praised the excellent customer service provided by staff members, particularly Silvia and Aurora. Silvia is noted for her attentive approach, helping clients find the exact stone they need after understanding their preferences. She made the experience enjoyable, especially for those rebuilding after loss. Aurora also received compliments for her knowledge of inventory and her proactive assistance in providing additional options. Overall, the business stands out for its quality products and exceptional customer experience, making stone selection a pleasant endeavor.
Silvia at Gem International is absolutely fantastic! She has been our go-to expert for many projects over the years, and most recently, she helped us find the absolute perfect marble slab for our bathroom renovation. Silvia is incredibly easy to work with, always offers great input, and possesses an endless amount of patience during the selection process. We are thrilled with how everything turned out and highly recommend working with her!
What an incredible find! This relatively small stone yard had, in my opinion, the most interesting and beautiful selection of quartzite in the LA area - even better than the larger places, like Stone Mart and Modul Marble. As an added benefit, my sales lady, Silvia, was an absolute sweetheart to work with. I highly recommend checking this place out if you're in the market for natural stone!
GEM International is truly a GEM! I stumbled upon them as I was driving around looking for another natural stone store. I walked in at about 4:15pm on a Friday (they close at 4:30) and was greeted by Aurora. She was so friendly, helpful and one of the most quartzite knowable people I have met in my search for the perfect countertop. Even though it was almost closing Aurora did not rush me and immediately emailed me pictures and prices of the different slabs I was interested in before she left for the weekend. GEM also has an amazing selection of beautiful slabs. I've been to 7 different stone stores in the SF Valley and GEM is the BEST! I highly recommend them. Ask for… read full review
12922 Raymer Street, North Hollywood, CA 91605
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