About Excellence Cleaning Pros
Excellence Cleaning Pros is a transparent and ethical business that prioritizes quality, customer care, and employee well-being. They offer tailored cleaning services, with a supervisor present on every appointment and the owner attending initial cleanings. Their team of trained and skilled cleaners specialize in detail-oriented and thorough cleanings, ensuring a high standard of service. Customers appreciate their punctuality, professionalism, and friendly attitude, often highlighting how kind and attentive the staff are. The company effectively communicates with clients, works around schedules, and is willing to accommodate pets. From one-time cleanings to bi-weekly maintenance, this company is dedicated to providing exceptional results, making them the ultimate cleaning company. Customers have praised their ability to handle urgent situations and their attention to detail, especially in bathrooms and kitchens, which is highly appreciated by families with busy lives. Recently, they also did an excellent job at a restaurant, with Martin and his team being professional, efficient, and attentive to detail, leaving the space spotless and refreshed. Their reliability and quality of service make them a trusted choice for both homes and businesses.
I DO NOT recommend this company! *SCAM* These people over charge and underdeliver!!! We had a lengthy conversation about the needs of my home…they charged us $400 for 3 hrs… and they didn’t clean the kitchen counters, sweep and mop under the couch, wipe down fireplace mantle, move things to dust. They Didn’t dust the top of the bedroom dresser or window seals, make the beds, place rugs and trash cans back in the bathroom. We discussed cleaning the oven and vents and those didn’t get done ether. Then They said they would clean more for an additional cost. Then Francesca tried to shame me for having a dirty house…. DO NOT USE THIS COMPANY! *Francesca* is rude and very unpleasant to work with!!! Don’t let her in your home!
I DO NOT recommend this company! *SCAM* These people over charge and underdeliver!!! We had a lengthy conversation about the needs of my home…they charged us $400 for 3 hrs… and they didn’t clean the kitchen counters, sweep and mop under the couch, wipe down fireplace mantle, move things to dust. They Didn’t dust the top of the bedroom dresser or window seals, make the beds, place rugs and trash cans back in the bathroom. We discussed cleaning the oven and vents and those didn’t get done ether. Then They said they would clean more for an additional cost. Then Francesca tried to shame me for having a dirty house…. DO NOT USE THIS COMPANY! *Francesca* is rude and very unpleasant to work with!!! Don’t let her in your home!
They are amazing! They had to tackle my house, which was NOT easy! Four long blackouts, whipping winds, multiple cats, multiple dogs, multiple kids, LOTS of Agua Dulce dirt -- I thought they would turn around and RUN once they saw our dirty house! Instead, they took it on and managed to make our house CLEAN again! Yay! The rug by the front door hasn't been this clean since it was new! Thank you!