Tips & Reviews for Modern Nail Lounge

masks required accepts credit cards street parking free wi-fi

  • Nov 2021

    I would give 1 star if possible. Came in, had an appointment for mani and pedi. The lady who helped me looked so bothered and unhappy to have to do my pedicure. Didn't say hi, how are you? I asked her to give me more color options for nail colors as I did not see the color I wanted and she completely ignored me. I asked again and she just looked at me. I asked the owner Andrew if she understands what I'm saying he said yes she understands. Then why was she not answering me? He just laughed. Horrible service, management is also awful. They don't seem to care about people of color. I saw them bending back over backwards for their white clients, being extra pleasant. full review

  • Oct 2021

    I arrived at 5:20 and was not greeted by anyone. No one looked up other than that customers who were being serviced. So, i joyfully said hello. No answer. Hello there, are you still doing nails? I was told no, we are not. I was shocked? So I asked may i ask why. We are closing soon. But your door says you close at 7pm & you did my nails a couple weeks ago. When did the time change ? Hey we we are not able to do your nails, i was told. But there were only 3 customers. One of which had multiple people servicing them. I politely left & shared that i won't be returning. The communication was rude & abrupt no apology no care. Poor service.

  • Oct 2021

    I would not recommend this nail salon, based off the service a received from my mail artist. She was very rude and rushed during my appointment. My nails were not prepped before painting and she immediately started painting as soon as she finished putting lotion on my hands. Every time she wanted my hand closer to her, she would pull my arm and tell me I needed to stay still. When she was paining my nails, one of my nails got smudged and her reaction was to ask me why I would ruin my nails after she just painted it. I apologised and told her I didn’t mean too and she repainted it quickly and told me not to do it again. She only did one coat of polish and barley full review



Monday: 9:30AM - 7PMTuesday: 9:30AM - 7PMWednesday: 9:30AM - 7PMThursday: 9:30AM - 7PMFriday: 9:30AM - 7PMSaturday: 9:30AM - 7PMSunday: Closed


Google Google: 4.3/5 Yelp Yelp: 4/5 Facebook Facebook: 5/5

Modern Nail Lounge

705-717 Wendy Dr, Newbury Park

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