About Beekman's Custom Plumbing
Beekman's Custom Plumbing provides reliable and efficient service for plumbing needs. Their technician, John, is praised for his great work in fixing various issues, including garbage disposal replacement and pipe leaks. Despite some initial communication delays, John makes it right by coming out on weekends and providing prompt service. He is also commended for his transparent communication, clearly explaining what is covered by home warranties and providing fair rates for non-covered work. Overall, Beekman's Custom Plumbing is a recommended choice for those in need of professional and courteous plumbing services.
Was assigned this plumber by my home warranty company.
Plumber did diagnostic of my leaky toilet for less than 5 minutes and said we needed to get authorization from the warranty company. After 10 days of waiting, I hired a new plumber who identified a leak in the supply line (simple fix) no charge.
I ended up fixing the toilet myself after a week and half of waiting for John to “seek authorization”.
Poor communication, lack of attention to detail, no initiative to diagnose simple problems.
Received a $100 refund for no services rendered by my warranty company.
Great man and plumber. Quality work.
John has been assigned to our home via Old Republic Home Warranty twice for a disposal issue and an in-wall pipe leak. Each time, John provided a thorough explanation of the issue, the likely causes, how to solve, and how to prevent further issues of the same nature. He is patient, kind, and answers all questions I’ve thrown at him. We appreciate his speedy response and how he often finishes much sooner than quoted at outset.