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Riverside University Health System Medical Center

2.7 209 reviews
Overall rating
2.7
out of 5
209 reviews
5 star 34%
4 star 3%
3 star 3%
2 star 7%
1 star 53%

About Riverside University Health System Medical Center

Riverside University Health System Medical Center is highly recommended for its compassionate and knowledgeable staff. Reviewers highlight the exceptional care provided to patients, particularly praising the respiratory therapist for her kindness and ability to explain medical details in Spanish, which has greatly helped many patients. The hospital staff demonstrates dedication, especially the nursing case manager team, who have gone above and beyond to assist patients during their stays. While there are some mentions of delays in room availability and navigation challenges within the hospital, the overall care experience is described as excellent compared to other facilities.

Additionally, the responsiveness of the administrative staff to voicemails and the helpfulness of the scheduling representatives are appreciated, showcasing the center's commitment to patient needs. The hospital is noted for being clean and well-maintained, contributing to a positive environment. Overall, Riverside University Health System Medical Center stands out for its patient-centered approach and supportive atmosphere, turning challenging experiences into positive ones for many patients.

Aug 2026
5.0
This is the best ER in town. My family and I was in and out less than 34 minutes a big thank you to nurse Diana and Doctor Dy, I hope got your name, correct doctor. Thank you thank you thank you.
Jul 2026
5.0
What a great hospital! My husband had a rattlesnake bite that could have been fatal. Every person in emergency, ICU and every floor was professional, personal and very kind. Each person seemed to take pride in their own appearance and were genuine.
Even when I was looking for the cafeteria, employees in the hallways were very kind and personable. What a great experience in a lousy situation.
Raymond just stopped by to empty the trash and he was also a real nice guy with a great mustache. Don't believe the lousy reviews here. This hospital is awesome!
Jul 2026
2.0
My experience with the emergency room is one of the worst experience. They are so slow. I don’t know how to explain it. It’s just disgusting how their system runs in their emergency room as a human being their selfish it is not normal for a patient to wait more than 6 to 8 hours most 10 that I did yesterday with my husband that is diabetic And after wasting our time, they only took him back to run his lab work, his urine And took us out to the lobby again he didn’t he needed an MRI and we did not get it done Because we got a paper from the clinic saying oh you guys are gonna get attended fast and my husband was with no breakfast no lunch and eventually we gave up… read full review
Photos of Riverside University Health System Medical Center, 26520 Cactus Avenue,  Moreno Valley
All 40 photos

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Good to know

  • accepts credit cards
  • accepts insurance

Location

26520 Cactus Avenue, Moreno Valley, CA 92555

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Riverside University Health System Medical Center · 26520 Cactus Avenue, Moreno Valley, CA 92555

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