About Spex 454
Spex 454 has received mixed reviews. While the business has traditionally provided great service, one reviewer's recent experience was marred by delays and mistakes. The reviewer was initially told that their prescription glasses had broken, only to discover that the frames had arrived later, but the lenses were not correct. After several attempts to resolve the issue, the issue was finally resolved with the help of a dedicated staff member, Bryanna. Another reviewer praised the business, citing the professionalism and kindness of Dr. Li and her staff, who have been serving the family for years. A third reviewer appreciated Dr. Le's clear explanations, efficiency, and excellent customer service from the entire staff. Overall, Spex 454 seems to have a dedicated team, but may benefit from improved communication and attention to detail.
Great service and the best Optometrist in the County!