Montebello Medical Center

Sep 2023

They make you wait for 2 hrs. If you come early, they will say you're too early for the appointment and will be with you in a bit. Then, they still make you wait 2 hrs before you are seen. The doctor will not even be patient enough to answer all your questions! Aftercare follow up is a 2 hour wait! The staff are not very accommodating!

Mar 2022

What an amazing experience I had at Atlantis Eye care Montebello location. The staff and manager definitely went above and beyond to ensure a positive lasting impression. The structure of the office staff definitely shows a nice organized flow. After checking in and a brief wait I was directed to one of the rooms where I was instantly greeted by the doctor. I was greeted by the doctor with a warm welcoming smile which made me feel very comfortable. I definitely felt like she gave me her full attention, didn't make me feel rushed and ensured I had the correct prescription. After my exam I was then escorted to the main room full of frames which I was then greeted by another staff member who helped me find the perfect frames. Overall i had an amazing experience and definitely recommend anyone to this location. The flow of my appointment was very structured and organized which made me feel very important. The staff and doctors are amazing and the manager Imelda Kelly had me feeling Impressed by her dedication and organization that this office holds.

Jul 2021

Yes they're wait time for patients is no good. Waited 2 hours to see Dr then they didn't realize they could have done some tests in the 2 hour period. I understand you have a lot of patients and sometimes emergency. But when you're dealing with a lot of elderly people and as disabled then maybe take a little more time with helping them too. Now they're were so many assistants there don't know why any one of them couldn't to the eye test. Very nice people there but services are not.