GMC at ALFRED MATTHEWS

Nov 2023

First time getting our GMC truck serviced at the Alfred Matthews service center. Friendly staff and not too bad of a wait time with an appointment. Shuttle available but we chose to wait the 2 hours.The waiting area was decorated so cute! It's the little details for me. They offer a good variety of complimentary beverages with more options in their vending machine. Plus some charging cables on their front desk in case you need it. We came for an oil change and tire rotation and paid about $100, a fair price to not have to get down and dirty! Loved that our service advisor, Abel Cruz, spoke in Spanish with us and explained everything clearly! The techs helped us in explaining...read full review

Nov 2023

I wish I could give them a higher rating then 5 stars!! I've never had a bad experience in all these years. Today I had the pleasure of meeting Daniel Oliveira, an Advisor in the Service Dept. It's employees like this that that make you want to keep going back. Thank you Ted Fernandez for making Customer Service your #1 priority!Roxanna Gonzales/ShatzEscalon, Ca

Jul 2023

Stopped by to look at available XT5 sports. Unfortunately, they did not have any 2023s in stock. Brian, sales, spent quality time going over the options and features of the car even after we had explained we were only shopping and comparing inventory and pricing for the car. He was very personable and thorough in discussing the different models and options. He went the extra mile to check future inventory and updated me the next morning to let me know. If you are in the market and in the area, stop by and ask for Brian R.