Sewing & Alterations in Mission Viejo

“I was in a time crunch and needed to have my pants hemmed for an event. I called Portola Tailoring earlier this morning—before they were even open, in fact.

Thankfully, Sophia answered the phone and assured me that she would accommodate my request and prioritize hemming my pants.

Thank you, James and Sophia, for your kindness, professionalism, and exceptional customer service.“

“Looks like the place is under new management and it’s much improved! Loved the service and reasonable prices. Will be coming here regularly!“

“Very professional.
He looked at my son and got him a shirt and jacket that fits peferctly...
Very friendly.“

“Great the price is worth the service never had issues and they but if you drop off on Friday they say wait till Monday (2 business days) but overall great job. And they have a nice online system that notifies you when your clothes are ready and that helps.“

“Wonderful family owned dry cleaner. I had used other dry cleaners in the area but glad I found this one even if I am driving further to get here. Sirius’s has high standards and works hard. He treats his customers well. Thank you Five Star Cleaners!“

“Very fast turnaround, excellent service and beautiful job cleaning my professional suits.“

“I’ve been going here for years and I’ve never had any problems just thought I’d post a review since I saw some negative comments that do not reflect my experience at all. They are great! ?“

“The nicest ladies operate this shop. I have used them for years. High quality work at fair prices.“

“This is my neighborhood dry cleaner, so I'm committed to supporting it and making it succeed. That being the case, it was difficult initially. In early September, there were staffing problems. The first three times I went to the store, it was closed. The first two times were for local deliveries. The third time was on a Saturday. I thought I would go early, as soon as they opened, before they would go out on a delivery if one needed to be made. When I got there, it was closed.

The fourth time was the charm! I was able to drop off my tuxedo for cleaning and pressing. When I was asked when I wanted to pick it up, I told him that I had been frustrated with store closings and that I would be fine that just picking up a day that I need a store would be open. I was told Thursday. The first time I went on Thursday, it was closed. I returned 15 minutes later or so, and it was open I was able to get my suit.

The cleaning and pressing were immaculate. It was a very nice job performed.

Once they get their staffing under control, everything will be fine.“