About Vision Essentials by Kaiser Permanente, Mission Hills

Vision Essentials by Kaiser Permanente offers attentive and friendly service from the front desk, doctors, and nurses. Patients appreciate the cleanliness of the facility and the comfort provided during visits. The staff is known for being kind, patient, and helpful, ensuring all needs are met. While some find the glasses to be expensive compared to other options, the overall experience, including prompt service and professionalism, encourages many to return.

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Reviews for Vision Essentials by Kaiser Permanente, Mission Hills

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Dec 2025
Wow! 9 month $485 lenses ( no frame) Verified defective ( film inside flaking-peeling)& only 50% warranty , they want $250
Update” They stepped up and took care of it. Good work, Kaiser.
Oct 2025
I had the pleasure of being assisted by Justyn, Maria, Carnely, Joyce, Veronica, Brandon and Dr. Ting and I can honestly say their service was nothing short of outstanding. They truly care about the patient’s well-being and went above and beyond to make sure I felt supported every step of the way. Their professionalism, kindness, and attention to detail made all the difference. It’s rare to meet representatives who are this dedicated and genuine—thank you, Justyn and Maria, for your exceptional care and service!
Aug 2025
Jeffrey, the front desk ladies and the optical technician save the rating for this place. They were very nice, pleasant and professional. I could not ask for a better service from them. However, the Optometry Doctor L. Kalamdjian is awful. She felt stressed, impatient, bothered by the questions I asked, and cut me off when I was talking. With her I felt like I was another number for Kaiser and another patient she couldn't get rid of fast enough. I too work dealing with patients but I would not treat my patients the way this OD treated me. The other staff was great, this OD, not quite.