Ulta Beauty

Ulta Beauty is the largest beauty retailer in the US, offering a wide range of products including cosmetics, skincare, haircare, and fragrances from over 500 brands like Tarte, Fenty, and CHANEL. Customers appreciate the variety of over 25,000 products available, including exclusive items from Kylie Cosmetics and Olaplex. The store emphasizes conscious beauty, providing vegan, cruelty-free, and sustainable options. The customer service at Ulta Beauty is highly praised. Employees like Nicole are recognized for their knowledge and helpfulness, especially when assisting with gift card questions. Staff members are friendly, patient, and willing to go above and beyond to ensure customers feel comfortable. For example, staff members help with product recommendations and guide customers to the right items, making shopping easier and more enjoyable. The store is well-maintained, bright, and clean, with plenty of perfumes, accessories, and other products on display. Online order pick-up is quick and convenient, often with staff available at the entrance to assist. Ulta Beauty also offers salon services, including haircuts, color, and makeup applications, with both appointment and walk-in options available. Overall, Ulta Beauty is celebrated for its exceptional customer service, helpful staff, and commitment to providing quality beauty products in a welcoming environment.