At Great Mall Tire Outlet, customers can rely on quality workmanship and fair prices for their vehicle needs. The knowledgeable team provides expert advice on tire selection, brake replacement, and suspension repair to ensure better drivability. The staff is known for their honesty and helpfulness, taking the time to answer questions and address concerns without trying to sell unnecessary services. The friendly and accommodating manager, along with the crew, offers quick and reasonable solutions, even during busy times. Customers appreciate the professional and fast service, with staff like Frank being especially helpful. They listen carefully to what customers want done to their cars and communicate clearly about additional work and costs before proceeding. The team works efficiently, fixing issues such as tires with care, including special cases like Tesla tires with foam and gel, often at a nominal cost and in less than 30 minutes. Overall, Great Mall Tire Outlet is a trustworthy and reliable local service center for all vehicle needs.
Came here Monday morning to get a flat tire patched for $35. Frank was quick and professional and got me back on the road in less than 30 mins. Great business that does tires right.
Edit: Sept 2026 -- Updating my review as I came back here for a set of new tires for my wife's 2012 Honda Civic. If you're in need of good quality, but also budget-friendly tires, Frank has fair and reasonable prices as well as a great warranty. Bring back your vehicle if ever you get a flat tire for free of charge. Putting in new tires took less than an hour on a Thursday afternoon. I even walked down the street to get coffee and by the time I walked back, my car was already done! I used… read full review
Aug 2026
5.0★★★★★
Frank genuinely cares about the people and vehicles that comes to his shop. If he can't fix something he'll refer you to someone that can. Honest guy. I wish more businesses owners are like this. I have been to a few other shops that has charged me hundreds of dollars to fix my balancing/alignment issues but were disappointed with the results. Other shops wants your money regardless if they fix the issue or not. If you live around the area, support this gem in Milpitas.
Aug 2026
5.0★★★★★
I am compel to write this review for great mall tire outlet, Frank is the most friendly person who greets you with a big smile . Last week I went to another tire shop to get the oil change and tire rotation. I was told that my tire threads were low and I needed the new tires. he did not rotate the tire but asked me to but the tires . Today I went to Frank’s shop to rotate the tires he rotated the tires for us I offered to pay but he said no it is on me . I asked him how the thread are on my tires he checked with mechanic who told him tires are good . Frank told me with big smile rotate the tire every 5000 miles and I do not need new tires right now. Frank made my day… read full review
