Yesterday i came in and was interested in the membership promo. I spoke with the supervisor I think her name was Alicia (Aleesha??) I’m so sorry if I’m forgetting but I asked her if she could explain it to me and she was incredibly thorough and so so nice. She was attentive with amazing customer service skills and was extremely knowledgeable. The guy that guides your cars on to the wash was extremely funny as well (I’m so sorry I can’t remember his name). I pulled around the corner and he was dancing to music! Overall a great experience, my car was very clean, and the vacuums were great! The experience alone from the supervisor and staff was worth the price of… read full review
About Surf Thru Express Car Wash
Surf Thru Express Car Wash is an eco-friendly, high-end express car wash that provides a clean car in under 5 minutes. They use top-notch products to protect vehicles against various weather conditions. The business offers various pricing packages, including monthly unlimited wash plans, pre-purchase specials, and share cards.
Some customers have mixed opinions, with one reviewer suggesting that hand washing might be a better option for nicer cars due to potential wear and tear from the machines. However, others appreciate the unlimited washes and friendly staff, with one reviewer even buying multiple memberships for their vehicles, citing the convenience and cleanliness of the car wash.
The employees, including Pearl, Sara, Sam, Jazmine, and Cassandra, are known for their great attitudes, courtesy, and hard work, providing excellent customer service. Customers have expressed their satisfaction with the service and the overall experience at Surf Thru Express Car Wash.
Reviews
The staff at the entrance was friendly, polite, and welcoming, and I appreciated the smiles and courtesy. I purchased the Works Express Wash, but unfortunately, the pre-wash service was disappointing. The attendant didn't seem very thorough, especially around the front of my car, and I had to go through the wash a second time and request additional attention. Overall, it was an average “you get what you pay for” experience that could use more attention to detail. 🚘
I had the best customer service at this location. Like the best customer service I have ever had! Amiah (im so sorry if I spelt it wrong) was so sweet and kind and incredibly helpful! And the gentleman (i didn't get his name unfortunately) who was helping at the wash part was incredibly helpful and kind. This car wash is the only one I will ever go to and so should everyone else! Thank you guys, truly, it made my day!
Photos

Hours
Good to know
- accepts credit cards
- drive-thru
Location
601 5th Street, Marysville, CA 95901
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