I've been trying to get a neurology referral and have been constantly getting kicked around. I have had a primary care position here for the past three months and when I went to see her, she told me that she would reach out to the neurology department about my symptoms rather than giving me a referral to ask about my muscle spasms, which could possibly be benign vacillation syndrome, after multiple times of doctors not wanting to give me a referral she at least agreed to contact the neurology department a few days go by and then she emails me and tells me that they said it's most likely BS and I'm just wondering how can they diagnose me or give me advice... read full review
February 2024
I don't write reviews but this one needs to be done. I came here for an outpatient procedure. The receptionist at the spine clinic was darling and very helpful. I can tell she was trying her hardest to help me through this nightmare. The day before a nurse called me to go over the procedure and protocole. On the phone she stated I needed a driver to take me home. I said I will have my husband picking me up. Never this person stated my husband needs to be physically here for the check in. Otherwise, I would have asked my husband to stay with me before the surgery. My husband dropped me off on time and drove down to take our children to school. Yes people don't... read full review
December 2023
I will start by stating that I had a very successful experience with ophthalmology surgical staff at Martinez. Skilled, caring and experienced. T Thank you. Other than than, though, I am incredibly frustrated and stressed with KP. First of all, it's difficult to navigate Martinez site. Signs point to numbered buildings, but we are directed to respective building by name. When I went for a physical therapy appointment, I could only find parking at the bottom of a hill; trudged up a hill with bad knees (this is what the PT is for). The therapist said they liked the location on the hill because it's so pretty. I'm glad it's nice for the employees. Never... read full review
I've been trying to get a neurology referral and have been constantly getting kicked around. I have had a primary care position here for the past three months and when I went to see her, she told me that she would reach out to the neurology department about my symptoms rather than giving me a referral to ask about my muscle spasms, which could possibly be benign vacillation syndrome, after multiple times of doctors not wanting to give me a referral she at least agreed to contact the neurology department a few days go by and then she emails me and tells me that they said it's most likely BS and I'm just wondering how can they diagnose me or give me advice... read full review
I don't write reviews but this one needs to be done. I came here for an outpatient procedure. The receptionist at the spine clinic was darling and very helpful. I can tell she was trying her hardest to help me through this nightmare. The day before a nurse called me to go over the procedure and protocole. On the phone she stated I needed a driver to take me home. I said I will have my husband picking me up. Never this person stated my husband needs to be physically here for the check in. Otherwise, I would have asked my husband to stay with me before the surgery. My husband dropped me off on time and drove down to take our children to school. Yes people don't... read full review
I will start by stating that I had a very successful experience with ophthalmology surgical staff at Martinez. Skilled, caring and experienced. T Thank you. Other than than, though, I am incredibly frustrated and stressed with KP. First of all, it's difficult to navigate Martinez site. Signs point to numbered buildings, but we are directed to respective building by name. When I went for a physical therapy appointment, I could only find parking at the bottom of a hill; trudged up a hill with bad knees (this is what the PT is for). The therapist said they liked the location on the hill because it's so pretty. I'm glad it's nice for the employees. Never... read full review