About John C. Fremont Healthcare District
John C. Fremont Healthcare District is a well-regarded center for health and wellness, offering accessible healthcare to the community across generations. The hospital's staff prioritize patients, providing compassionate, professional, and caring service. Visitors have shared positive experiences, praising the quick and efficient service, shared decision-making with doctors, and appreciation for the care received. The staff are described as kind, dedicated, and outstanding, with patients often recommending the facility to others. While some improvements could still be made, such as the clothing provided to patients, overall, the experience at John C. Fremont Healthcare District leaves patients feeling at peace and grateful. Recent reviews highlight caring staff like nurse Megan and Dr. Dizon, who were thorough and professional, and the team’s quick response in emergencies. Patients also noted that, despite past issues with certain staff members, the hospital has shown improvement, with many staff members being helpful and attentive. The hospital's ability to provide effective treatments, like splints for broken bones, and the helpfulness of the doctor who offered advice on delayed casts, demonstrate its commitment to patient care. Overall, the hospital continues to be a place where patients feel cared for, confident, and hopeful about their recovery.
After years of complaining about care and vowing never to be seen at JCF again, I found myself in the ER. I was treated with a caring welcome, an angel Nurse, named Rose, and a caring doctor with the best bedside manner I have ever encountered. Dr. Leight was kind, listened to my symptoms and we were on our way to wellness. Thank you RN Rose & Dr. Leight! I am feeling much better.
After (unfortunately) having been to the emergency department several more times this summer, I thought I would update my review. As I previously wrote about, my first experience with this hospital was horrendous. My nurse on that occasion, who I was subsequently able to identify as Robert, was cruel, callous, mean, sexist, discriminatory, incompetent, inappropriate, unqualified, and appeared to be high AF. On a subsequent occasion, Robert insisted that I should be able to cut slow release gel capsules in half, because he was convinced, without having seen the medication in question, that I was wrong about them being slow release gel capsules, and that they must be scored tablets (which they were definitely not). As a Sac State nursing school dropout, it really bothers me that Robert has a nursing license. However, that being said, some of the staff who I encountered on subsequent occasions were much more caring and competent than Robert. Some of them. Not all of them. But most of them, I think. One doctor told me that my ulna was broken, and when I repeated this to a different doctor, he showed my the x-ray to prove that it was actually my radius. Oh, okay, I just thought the wrong bone was broken for two weeks-- luckily it didn't affect my healing. Even though the doctor misidentified the bone, the nurse still splinted it correctly. In fact, when it comes to my broken bone, this hospital has actually been far more helpful than my doctor in Sacramento. Back in Sacramento, I had an ER follow-up, and was referred to an orthopedic office who wouldn't be able to cast my bone (which takes six weeks to heal) until FEBRUARY. What?! California is really just letting unhoused people walk around with untreated broken bones. Luckily, when I came back to this ER, they really helped me out. They tried out various forms of splints for my arm, and found one that seems to be working even better than a cast would have. The doctor who helped me this time, who seemed to be the chief doctor, was a total gem. He spent a lot of time answering all of my questions about bones. When I told him about how I couldn't get casted until February, he texted a friend, and gave me some unofficial (but good) advice. He delivered his advice on my intellectual level as a nursing school dropout. He did not come across sexist or condescending, as some of the other male staff had. He was very helpful. I had left Sacramento feeling like I might die from a broken bone, but left this hospital feeling pretty confident that it would heal just fine. The x-ray tech and the nurse who took me to and from radiology were also both great. While I would still like to hear from the hospital regarding any action they may be taking to address Robert's horrendous behavior, I have had much better experiences on subsequent visits.
This was such a positive experience! The nurse, Megan, was delightful and Dr. Dizon was so thorough and professional. They sent us on our way with a diagnosis and medication that we felt confident with. Thank you!