JCPenney Salon

Oct 2021

Made an appointment with Brittney about 2 weeks ago. She cut my hair and we made a plan for dying my hair, highlights and I bought deep conditioning product to prepare for this 4 hour appointment. I get there and my appointment was moved from 12 pm to 1 pm. Then I go back at 1pm and she acts like we never made a plan, she acted like she couldn't hear me and told me she only booked me for a haircut. I don't expect the stylist to remember every customer however we talked about this for over a half hour I stood at the computer when she made the appointment. So disappointing. Just plain unprofessional. Goodbye JCPenny! No wonder many ppl quit you.

Sep 2021

Funny how even though they’re advertised to close at 6:00pm and take walk-ins.. if you show up at 4:30-4:50pm and they have zero customers they still won’t see you.Service: Haircut

Aug 2021

The stylists were very friendly. They did a great job on my haircut and my sons. Loved the products they used as well. An overall, very nice experience. We will definitely be going back.Services: Hairstyling