Ferguson HVAC Supply

Feb 2026

Poor customer service.As soon as you step in I’m who you’re looking for but I won’t help you.
If you need warranty replacement , you have to pay for the for replacement and then you have to turn in a warranty claim even though the unit was purchased there.
I played that game at another HVAC supply house and I didn’t get reimbursed for two months. I will never do business with that HVAC supplier or Ferguson.
By law they are bound to exchange bad part for new warranty.
Ferguson HVAC supply do not warranty their units they expect the HVAC company to do so and then have to wait to be reimbursed

Jul 2024

This place is very unprofessional they don’t make any sense, their costumer service people have no idea what they are doing, first they ask if you are a contractor and if you are you must have an account with them so they can even speak to you?
I don’t know how they are still in business?

Jul 2024

This place is very unprofessional they don’t make any sense, their costumer service people have no idea what they are doing, first they ask if you are a contractor and if you are you must have an account with them so they can even speak to you?
I don’t know how they are still in business?