About Purl's Sheet Metal & Air Conditioning
Purl's Sheet Metal & Air Conditioning, located in Madera, has a long-standing reputation for excellent workmanship and customer satisfaction. Established as a general sheet metal shop in 1952, the business has consistently delivered high-quality services to its clients, as reflected in the positive reviews from happy customers. The team is known for being fast, friendly, and affordable, with technicians who are professional and always keep work areas neat and clean. Customers appreciate the company's quick response times and honest service, especially during urgent situations. For example, when a customer's air conditioner failed right before the 4th of July holiday, Purl's responded promptly and replaced the entire HVAC system with courtesy and professionalism. The installation crew, including Chuck, Sal, and Mario, ensured a clean workspace and prioritized installing the new air conditioner so the family could enjoy a cool home again. Another customer shared that Purl’s was able to fix their swamp cooler, which they preferred over their regular A/C unit, in just two hours after a handyman left them with a grinding noise. They highlighted the company's speed, friendliness, and affordability. A different client praised Purl's for coming exactly when scheduled and for their multiple services, including repairs on existing units, duct work, and new installations for both homes and commercial buildings. Overall, Purl's Sheet Metal & Air Conditioning is a reliable and skilled business with well-trained staff dedicated to providing excellent customer service. They consistently go the extra mile for their clients and are committed to delivering high-quality services, making them a trusted name in the Madera community.
They did a great job installing our new unit.
Our air conditioning was having issues a week ago on Friday. I contacted a different company because they had installed a hot water heater for us in June. Their tech came out on Saturday and I told him the unit is running, but no cold air is coming out. Tech was on the roof about 10-15 minutes. He came to the door and told me our unit was pretty old, has a leak in the coil and had no refrigerate left in it, and the unit was frozen. He said it would cost about $10,000 to repair or at least $20,000 to replace, but we have financing. After discussing the situation with my wife we decided to get a second opinion. My wife’s stepfather has used Purl in the past. I spoke to one of the owners Kurt and he said someone could be out later on Saturday afternoon. One of Purl’s senior techs Kenny came and I told him what the tech from the other company told me. Kenny went up on the roof for about 10-15 minutes than asked me to come outside so he could show me a photo. While Kenny was looking at the unit he had us turn the air on which is something the other tech never asked us to do. First Kenny said you DO NOT HAVE A LEAK IN YOUR COIL and second UNIT IS FULL OF REFRIGERATE! Picture he show me was a piece of insulation that was stuck in the air duct. Kenny said that shouldn’t be there! Kenny asked if could come in the house and look in the vents and attic. When he went up into the attic he saw that the main air duct that goes to the unit had been smashed like a pancake. Kenny said that’s your problem right there. Kenny took the time to investigate and find out what the problem was because it suddenly stopping didn’t make any sense. Kenny was professional, nice and most of all HONEST!! Purl is who we will call for any work we need on our AC in the future not Lee’s!!!! I would definitely give Purl 100% and 5 ⭐️ rating
I called to have my AC unit serviced. I was expecting a week waiting period. I was happy to hear that they would be here the following day. ⭐️⭐️⭐️