K, I've talked with Jose like a year ago. Meant to send him a screen. But naturally didn't get my fat butt in gear. So today I remembered, called him. He came over in 30 mins. Crazy. He was over in Carson. Repaired two screens and two latches for me. Would have taken me another year to get to it. Glad I called, surprised at the response time. Like most say, not cheap. But dayum, he got em done. 30 mins total. I won't wait next time to call him.
June 2023
We purchased home doors and windows from Magic almost 15 years ago and have been very satisfied. Recently, our slider door handle broke. We called 2 800 numbers and received prompt return calls. They shipped us, free of charge, a correct replacement handle as well. Everyone was very professional and courteous.
August 2022
Jose came on time and replaced 8 screens in one hour. $125 service call charge, including the trip to come to Irvine plus $75 for each screen, is not cheap, but it is worth asking him to do. He pointed out that the north side of the screens did not need to change as they got less UV light and were still usable, which saved me money this time. We can spend cooler summer with fresh air now. Jose is a great guy with a lot of knowledge. Thank you!
K, I've talked with Jose like a year ago. Meant to send him a screen. But naturally didn't get my fat butt in gear. So today I remembered, called him. He came over in 30 mins. Crazy. He was over in Carson. Repaired two screens and two latches for me. Would have taken me another year to get to it. Glad I called, surprised at the response time. Like most say, not cheap. But dayum, he got em done. 30 mins total. I won't wait next time to call him.
We purchased home doors and windows from Magic almost 15 years ago and have been very satisfied. Recently, our slider door handle broke. We called 2 800 numbers and received prompt return calls. They shipped us, free of charge, a correct replacement handle as well. Everyone was very professional and courteous.
Jose came on time and replaced 8 screens in one hour. $125 service call charge, including the trip to come to Irvine plus $75 for each screen, is not cheap, but it is worth asking him to do. He pointed out that the north side of the screens did not need to change as they got less UV light and were still usable, which saved me money this time. We can spend cooler summer with fresh air now. Jose is a great guy with a lot of knowledge. Thank you!