The Doggy Day Camp and Pet Hotel staff are the best, Pat Wilson the trainer is knowledgeable and great to work with. My dogs love them. I had a negative experience with Patty in grooming and ever since, I have taken my dogs elsewhere for their grooming needs. It's too bad because Milo is great with big dogs and Lucy is great with small dogs.
August 2024
Opps! Walked in a about 15 mins before they were open, not realizing it at the time. Jonathan greeted me as I passed him. Grabbed what I needed and headed to the register. That's when I thought "Umm, did I dip in too early?" The answer was "Yes!" But Jonathan met me at the register. I apologized and he said "No problem!" and proceeded to help me out! Thanks!
August 2024
I have been boarding my dogs with petsmart for over a year. Although most experiences have been positive this last one my dog contracted kennel cough. I spoke to a gentleman over the phone, who did not ask my name, or offer to grab a supervisor. I now have two sick dogs two large vet bills and I just felt like no one cared to much about the experience when I had called. It is just unfortunate since we do use petsmart for our boarding needs. One dog does the group play and the other does not, I hope they told all the other pawrents about the outbreak from last week.
The Doggy Day Camp and Pet Hotel staff are the best, Pat Wilson the trainer is knowledgeable and great to work with. My dogs love them. I had a negative experience with Patty in grooming and ever since, I have taken my dogs elsewhere for their grooming needs. It's too bad because Milo is great with big dogs and Lucy is great with small dogs.
Opps! Walked in a about 15 mins before they were open, not realizing it at the time. Jonathan greeted me as I passed him. Grabbed what I needed and headed to the register. That's when I thought "Umm, did I dip in too early?" The answer was "Yes!" But Jonathan met me at the register. I apologized and he said "No problem!" and proceeded to help me out! Thanks!
I have been boarding my dogs with petsmart for over a year. Although most experiences have been positive this last one my dog contracted kennel cough. I spoke to a gentleman over the phone, who did not ask my name, or offer to grab a supervisor. I now have two sick dogs two large vet bills and I just felt like no one cared to much about the experience when I had called. It is just unfortunate since we do use petsmart for our boarding needs. One dog does the group play and the other does not, I hope they told all the other pawrents about the outbreak from last week.