Massage Envy offers a range of services, including massage, skin care, and total body stretch, aiming to provide an integral part of total body wellness and a healthy lifestyle. The staff is generally friendly, and the online booking platform is available. Customers have praised the pressure and attention to detail provided by certain therapists, such as Ilsy, Christine, and Quinn, who are attentive to areas of tension and provide excellent service. However, some customers have been disappointed by the cost and extra charges, feeling that the services are not reasonably priced. Additionally, some have experienced scheduling issues, including rescheduling and delayed start times.
Recent customer reviews highlight the positive experiences with the staff. Marilyn was described as very professional and easy to talk to, ensuring a relaxing session. McKenna provided knowledgeable and personable assistance with stretch before a massage, helping to relieve minor pains. Ashley's skilled hands were able to find and address unwelcome knots and tension. Juanita was also praised for her ability to target specific points, despite a late arrival to the appointment.
Elsie is an excellent massage therapist and gives quality sessions every time. She is attentive to her clients and adjusts pressure bases o peederence but does not hesitate to give her recommendations. A hard to book therapist but worth the wait.
Ilsy is an amazing massage therapist. She's professional, attentive, a natural at what she does. I always feel better after my sessions with her. I also received a great facial w/ Elisa. I've had skin problems (sensitivity) for a yr. She tailored the session to me. My skin felt a lot calmer, soothed afterward. 10/10
I’ve now seen Rachel 3 times and every time I’ve had a great experience. She’s been able to work my problem areas and I have always come out from her massages feeling refreshed. I appreciate her technique when working my problem shoulder areas. I would especially recommend her for firm or deep massages. Overall, the Bixby Knoll’s salon has been always been an amazing experience.
4458 Atlantic Avenue, Long Beach, CA 90807
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