My ophthalmologist recommended me to go see this identical twins physician because he's not specializing in my vision issues. I tried to make a few phone calls but couldn't reach anyone and no answering machine either. I did again the next day and still got nothing. I went to the website, they said I should send text messages if I couldn't reach them on the phone. I sent a few messages, still no response. I wonder if they are not serious about their business or don't need anymore patients, why don't they close the business so people won't feel rejected and being treated that rudely.
October 2023
STAFF IS TERRIBLE. They overcharged the copay and gave me the run around just to have them refund the difference. I had to contact my credit card company because the office staff was no help. gave them 3 weeks to try and fix it. and nothing. STAFF IS HORRIBLE.
May 2023
Chaotic, disorganized. Went in for one thing, was sold on 5 different things. Sent home given time to think about recommended surgery. Thank goodness I get another opinion!
My ophthalmologist recommended me to go see this identical twins physician because he's not specializing in my vision issues. I tried to make a few phone calls but couldn't reach anyone and no answering machine either. I did again the next day and still got nothing. I went to the website, they said I should send text messages if I couldn't reach them on the phone. I sent a few messages, still no response. I wonder if they are not serious about their business or don't need anymore patients, why don't they close the business so people won't feel rejected and being treated that rudely.
STAFF IS TERRIBLE. They overcharged the copay and gave me the run around just to have them refund the difference. I had to contact my credit card company because the office staff was no help. gave them 3 weeks to try and fix it. and nothing. STAFF IS HORRIBLE.
Chaotic, disorganized. Went in for one thing, was sold on 5 different things. Sent home given time to think about recommended surgery. Thank goodness I get another opinion!