Reviews for 4PatientCare
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Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: ClosedSunday: Closed
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: ClosedSunday: Closed
I do NOT recommend this company, too many issues, that take far too long to get resolved. Communication with major issues is very poor, and when we follow up, after they fail to follow up as promised, their response is always "we're working on it." These are urgent and significant (not minor) issues that have potentially cost the Practice tens of thousands of dollars. Currently, we have had to disable their scheduling software, which allows patients to schedule appointments on our website, and on Google. We had to disable the web scheduler because their software was mistakenly showing appointment times as "available" when those appointment times were not actually available....read full review
They did not provide services they promised. Talked to management and they said they would work on issues. I have lost patients and have had many complaints from the patients that have stayed.4patientcare promised to work on issues they did for 2 months after my review and then issues got worse. they would not let me out of my contract without a huge penalty.
4 Patient Care has worked well for our practice. They are always striving to offer new technology and services for us to better communicate with our patients. The tech support team is outstanding and provide on-call support without hesitation, with humor and with patience. We highly recommend them!