About Ulta Beauty
Ulta Beauty is a popular beauty retailer in the US, offering a wide range of products from cosmetics to hair care. Customers can choose from over 25,000 products from 500 brands, including high-end and exclusive lines like CHANEL and Kylie Cosmetics. The store provides helpful assistance, with staff who can guide customers in selecting the right products for their color palette and skin type. The store also offers a salon service for hair, skin, and makeup. Customers can book appointments online or walk in for services like haircuts, coloring, and lash extensions. One stylist was praised for providing a welcoming consultation and a great haircut. Customers often receive warm greetings from the staff, who are friendly and approachable, making the shopping experience enjoyable. Staff members are knowledgeable about the products, helping customers choose the right items, such as shampoo, and informing them about current promotions and coupons. Many visitors mention leaving the store feeling beautiful and satisfied with their experience, with some even willing to drive from other cities just for the welcoming atmosphere and excellent service. Overall, Ulta Beauty offers a wide range of beauty products and services, with friendly, helpful staff and affordable prices.
I needed like 3 things from Ulta. I ended up walking away with everything I needed and a little more. It was a treat yo’self day and why not at Ulta? Love the customer service here at the Lodi location! Jaislee was so nice getting me THE LAST Hourglass brow pencil in dark brunette. I also walked away with fragrance based on Jaislee’s recommendation and a bunch of samples as well. All the staff was a girls’ girl! Definitely would shop here again. If corporate is reading this review they definitely deserve some recognition for being in my corner! 💯
I would like to recognize Benny at Ulta for truly exceptional customer service. From the moment I began shopping with him, he has consistently gone above and beyond to ensure a positive experience. Benny has an incredible eye for makeup selection. He takes the time to listen, understands exactly what I’m looking for, and recommends products that genuinely work for me.
What stands out most is his professionalism, patience, and genuine enthusiasm for helping customers feel confident and satisfied. He never rushes the process and always makes the experience enjoyable and stress-free. Because of Benny, shopping at Ulta has been a pleasure, not just an errand.
He...read full review
Walked in and the staff greeted me warmly. Gave me all the products I needed and I walked out feeling beautiful. I live in Sacramento and will drive here just for the experience. Thank you so much!