The Nail Spa, also known as TNS, offers nail services with varying customer experiences. Some clients have reported issues with certain employees, such as lack of understanding of customer service and use of machine filers that may harm nails. However, other customers have had exceptional experiences with different staff members, particularly Kenny, who is praised for his artistic skills, patience, and attentiveness. The establishment is described as professional, clean, and providing great foot massages. Overall, TNS has the potential to provide excellent service, with Kenny being a standout employee.
Showed a picture to an older gentleman of what I wanted and he said they were able to do it. When it came to add the flower design he said he was unable to do the design. Felt like the just agreed to anything just to get the business. The next day my gel started to chip off of 3 nails!
So this my second time going to this location which is convenient to where i live. That's a plus. The first time i went as a walk in i assumed the older nail tech had an attitude due to that so this time around o called early and made an appointment. However when i arrived i might as well had walked in. I was greeted with the same attitude from the same person. Now the first visit the older gentleman couldn't do any designs and so the younger one did my manicure. Today the younger guy was fully busy so i continue forth with the older one. Again his attitude was not pleasant he kept snatching, pushing, pulling my feet and hands rudely to the point i had to make him… read full review
I went in for a Pedi. I would give it a 5 but because of this employe she decided to have an attitude about all me refusing getting my nails done with a machine filer that has been thinning out my nails and breaking them. She doesn’t understand customer service she wanted to just get back to being on her phone. If she she wanted to do better she learn customers and get her money. Don’t get your feet done by her.
16129 Hawthorne Boulevard, Lawndale, CA 90260
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