I had an appointment this morning at 10:00 a.m. 5 bon air rd.Larkspur. I was wearing special gift my Smokey Bear Baseball Cap, At my appointments end, it was nowhere to be found. I asked all staff in that off. Not one person responded with my Cap. Not Cool!
Terrible experience with this clinic. Inexperienced and rude staff. They do not handle their claims and referrals in a timely fashion.
Unfortunately things won't change as this is the lowest quality insurance that is paid for by the government.
Avoid going here at all costs if you can.
Lost my care and they won’t answer the phone to cancel my appointments. I don’t want to get charged for it but they won’t give me any response and I’ve been calling for the last 3 days. I don’t think anyone actually works here phone wise. They have never answered before.
5 Bon Air Road Suite 117, Larkspur, CA 94939
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