Subaru Antelope Valley Service Dept. is a highly regarded auto repair shop, known for its exceptional customer service and attention to detail. Customers consistently praise the professionalism and helpfulness of the staff, particularly Cedro and Christian, who go above and beyond to ensure customers understand the work being done and keep them informed throughout the process. The service department stands behind its work, even when it takes longer than expected to resolve an issue, demonstrating a commitment to customer satisfaction. Customers appreciate the transparency and fair pricing, making Subaru Antelope Valley Service Dept. a trusted choice for Subaru maintenance and repairs.
Christian Duarte helped me so much today on my service. I had an oil change and maintenance check. When I left I had the list of maintenence for the future so I could know how much money would be involved so I could plan a budget.
Christian was helpful, professional and very kind. Thank you, K.J. Behen
I couldn’t believe how great the service was and how attentive the staff was — especially Cedro! He went above and beyond to ensure i understood everything and kept me posted on the progress. He is an asset to your company. I was so impressed! Thank you for the great service — so rare in today’s world!
On July 5th I dropped my 2015 WRX OFF at the AV Subaru service dept. For replacement of the cruise control switch on the steering wheel. Had to wait a week for the switch to come in but was able to drive without a cruise control option. The switch was replaced on the 5th, but driving the car all week with no problems on the following Thursday while driving back from Tehachapi I lost the cruise control as well as ABS, Hill Assist, traction control and other functions.
I returned the car again to the service department on Friday the 12th. It took them until yesterday the23rd of July to fix it, having todo an alignment, steering wheel sensor reset and checked all functions....read full review