Serrano Cleaners is a trusted family-like dry cleaning business known for its friendly and approachable staff. Customers appreciate their personalized service and willingness to go the extra mile, making it a satisfying choice despite some higher prices. The business is praised for doing a great job with men's clothes, suits, and jackets, often restoring items effectively. However, some reviews mention issues with dresses, such as shrinking or creases that worsened after cleaning. The staff's professionalism and quick turnaround time are highly valued, and the open early hours provide convenience for drop-offs before work. Overall, Serrano Cleaners is regarded as a reliable, caring small business that takes pride in its work, making it a preferred option for those seeking quality cleaning and alterations, even if prices are slightly higher. Their longstanding reputation and personal touch make them a standout choice in the area.
I want to give a big recommendation to folks about Serrano Cleaners. I have used them for many, many years. Not only do they do a great job with laundry and cleaning but they are incredibly friendly and personal able as well. Always going the extra mile for personalized service! I moved to Irvine recently but it is worth it to drive a couple of extra miles to get such impeccable service.
Update: -2 stars for dresses. Great work in men’s clothes but botched up dresses, hard, twice. First was a viscose dress that shrunk. It was brought in as a dry clean. Second time was a dress with slight waves brought in for steam wrinkle release. It was obviously pressed creating hard creases making it worse than before.This is your quintessential mom and pop small business. They take pride in their work and it shows. They are my regular dry cleaners and do a great job. Also with alterations!
21771 Lake Forest Drive, Lake Forest, CA 92630
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
