About AV Family Medicine & Urgent Care

AV Family Medicine & Urgent Care is a family-focused practice serving South Orange County. The clinic offers both primary care and urgent care services, providing patients with quick access to medical attention. Patients praise the physicians, who are board certified and affiliated with local hospitals like Memorialcare Saddleback Medical Center and Hoag Memorial Hospital Presbyterian. The clinic utilizes a modern electronic health record system to ensure accurate and efficient patient care. Patients appreciate the doctors taking the time to understand their medical history and build personalized healthcare plans. The staff is also commended for their care and compassion. While patients highly recommend the physicians and the urgent care services, some note that it can be difficult to reach administrative staff by phone for appointments or prescription requests.

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Reviews for AV Family Medicine & Urgent Care

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Oct 2024
I called to schedule an annual check up! Than they asked me if I am in pain and charged me as I visit a doctor for my pain but I was asking for annual check up by the phone and when I came there. They a SCAMMERS don’t go there!!!!!!!!!
IT WOULD BE GOOD IF U ANSWERED PHONE CALLS OR AT LEAST CALL BACK WHEN I LEAVE VOICE MAIL
Oct 2024
I called to schedule an annual check up! Than they asked me if I am in pain and charged me as I visit a doctor for my pain but I was asking for annual check up by the phone and when I came there. They a SCAMMERS don’t go there!!!!!!!!!
IT WOULD BE GOOD IF U ANSWERED PHONE CALLS OR AT LEAST CALL BACK WHEN I LEAVE VOICE MAIL
Jun 2024
Dr Leung and his nurses are great. I come to him for my yearly physicals and any general medical concerns. He always takes very good care of me. He is my PCP and I will keep him as my PCP. However, there needs to be dedicated admin staff at the clinic. It's difficult to get a hold of someone for various things (appointments, request a prescription to be filled, etc...). I rarely get a call back if I leave a voice message as well

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Hours

Monday: 8AM - 1PM
2 - 6PM
Tuesday: 8AM - 1PM
2 - 6PM
Wednesday: 2 - 6PM
8AM - 1PM
Thursday: 8AM - 1PM
2 - 6PM
Friday: 2 - 6PM
8AM - 1PM
Saturday: 9AM - 3PM
Sunday: Closed

Tips

accepts credit cards accepts insurance gender-neutral restrooms

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Location

24953 Paseo De Valencia Building B, Suite 13B, Laguna Hills

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