About Imperial Primary Care Medical Group
Imperial Primary Care Medical Group is a trusted urgent care facility that has been providing excellent care for many years. The staff is friendly, attentive, and thorough, always taking the time to listen to patients' concerns and treating them with expertise. Both Dr. Lum and Dr. Chahbouni are highly regarded for their efficient and professional care, with a genuine concern for their patients' well-being. The nurses are described as sweethearts, contributing to the overall positive and helpful atmosphere of the office. This facility is highly recommended, especially for the elderly, due to the high level of care and trust that patients and their families have in the staff. The doctors, such as Dr. Park and Dr. Chahbouni, are praised for their exceptional care. Patients have reported being seen quickly, with their vitals taken, and receiving effective treatment for various medical issues, including allergic reactions and respiratory problems. The staff is commended for their availability and responsiveness, as well as their efforts to ensure patients receive the necessary medications without delay.
My primary care physician was excellent. He really took the time to get to know me, my medical history, etc. However, the physician's assistant seemed to be a bit inexperienced, especially when it came to drawing blood. She kept poking me all across the arm and this portion of my visit was generally an unpleasant experience.
I appreciated how clearly Alejandra explained everything to me when I called the office. She made scheduling simple and made sure I had all the information I needed before my appointment.
I have come to this clinic for urgent care in the past. The staff that check you in was good and the person checking your vitals. But once we saw the doctor it felt rush. Also the doctor forgot to send the prescription to the pharmacy. Had to wait till next day to call the clinic and ask what had happened.