Ace Electric

Feb 2023

We had a breaker that tripped repeatedly even after my husband changed it out twice. Any further troubleshooting was beyond our ability so we employed Yelp to assist with finding an electrician. We were contacted by several electricians on the platform but felt that Ace (Victor) was the only one who showed that they had read our issue prior to responding. We spent the time to detail the issue and include pictures in our request for a bid, so we expected a thoughtful response in return -- which is where Ace stood out.We discussed scheduling an appointment for the following week as our issue was not an emergency. I was delayed in confirming the appointment. By the time I got back to Victor, the appointment was no longer available which is understandable. Instead, we scheduled it for the day following. Alfonso came out to look at the problem. I explained what we had already tried to do without success so that he didn't waste time duplicating the same efforts. Within 10 minutes, we identified the issue with a particular switch that controlled the exterior lights. Alfonso further investigated as the wiring at the switch looked fine as did the overhead light in the front exterior entry. He noticed that we had another exterior lamp on the side of our house that was controlled by the same switch. It was there that he saw the issue with two of the wires touching in a fused manner. He separated the wires and taped over the slit exposing one of the wires. Then he put everything back in its place and was done within 1.5 hours. He also offered to sweep up the dust created when the switch plate was removed but I let him know that I would vacuum it with my dustbuster. I appreciated Alfonso's call ahead of his arrival to let me know he was on his way, his swift approach to identifying and fixing the issue, and his professionalism throughout. Additionally, their time estimate was realistic and their price was reasonable. I'm happy to recommend Ace as an electrical service provider and will most certainly call on them the next time I need an electrician.

Jan 2023

I needed a breaker moved from my main panel to my subpanel. Ace was very prompt in responding to my request for a quote and setting up my appointment. Alfonso, the technician, actually arrived earlier than scheduled and was very friendly and professional. Alfonso moved my breaker and it was all said and done very quickly

Nov 2022

We had a few outlets go out and needed an electrician as it was affecting my home office work. Spoke with Victor the day before and he was helpful in explaining the costs and determining if I could fix it on my own. Major kudos for Victor, as he wanted to see if I could avoid a service trip. When I mentioned this was a chronic occurrence, he scheduled a tech to arrive the next day. Omar did an exceptional job, was very friendly and explained the work he was doing. It turned out some loose connections were the culprit for several outlets in 2 rooms going out. He replaced those and was done in under an hour. Thank you Omar!!! I'd definitely recommend to other Irvine-ites who need electrical work done at reasonable rates.