About Thompson Family Plumbing & Drain
Thompson Family Plumbing & Drain offers reliable and prompt plumbing services, including drain cleaning, emergency plumbing, and more. Their team of skilled technicians responds quickly to emergency situations, often providing same-day service. Customers frequently praise the technicians for being knowledgeable, courteous, and professional. Many appreciate real-time updates sent directly to their cell phones, which improve the overall experience. The company is known for its efficient problem-solving and clear communication, making it a trusted choice for plumbing needs. The owner is committed to customer satisfaction, personally reaching out to address concerns and ensure a positive experience. Their technicians go beyond basic requests by checking valves, pH levels in water, and providing helpful explanations, showing genuine care and honesty. With a reputation for excellent service and timely repairs, Thompson Family Plumbing & Drain has become a preferred option for many seeking reliable plumbing solutions.
I was at risk of losing my homeowners insurance because the company found a faulty seal (that they also refused to fix) after an inspection.
Big shout out to Ian and Gabriel! They were able to repair the seal in less than 30 minutes. They saved me the hassle of finding another insurance company and prevented future water damage.
Alberto Perez is a consummate professional. He is very knowledgeable and completed the project in a timely manner.
I would highly recommend Alberto to thoroughly communicate and complete your plumbing projects.
Had Cesar the field supervisor come back out to check my main drains... Once again took care of me n my home. Highly recommend Cesar and his team to anyone with any plumbing concerns.