20 High Desert Funeral Chapel & Cremation

20 High Desert Funeral Chapel & Cremation is a family-owned and family-operated full-service mortuary with an on-site crematory. They offer low-cost funeral and cremation services to the Inland Empire, High Desert, Mountain Communities, and surrounding counties. The business is praised for its compassionate and professional staff, who are attentive, diligent, friendly, and always available to answer questions. Customers have highlighted the exceptional service provided, with one reviewer stating that the business "made the worst experience of my life easier to deal with," and another noting the "genuine kindness, professionalism and support" received during a difficult time. The funeral home is credited with making the cremation and memorial service process smooth and easy to handle, even for those at a distance. The staff, including Rene Marsh, Catherine Ann, Toni Codi, and funeral director Brian, are commended for their compassionate care and low-cost alternatives during the challenging experience of losing a loved one. Customers have also praised the kindness and professionalism of team members who came to pick up their loved ones, leaving a rose on her bed as a thoughtful gesture. Recent reviews mention that Rene Marsh was especially helpful, making the process much easier and less stressful. She was described as caring, kind, and professional, covering every question before it was asked and helping families feel supported. Marcos, another staff member, was noted for being kind and helpful during the services. Overall, families expressed great satisfaction with the caring and professional service from start to finish.