Hercules Optometric Group is a well-established eye care practice in Hercules, CA, offering a range of services including eye exams, contact lens fittings, myopia control, and eye disease management. The practice is known for its commitment to patient care and building lasting relationships with families of all ages. Reviews highlight the welcoming atmosphere of the office, described as "glamorous," but also note that services can be on the pricier side, even with good insurance coverage.
Patients appreciate the friendly and knowledgeable staff, particularly mentioning the optician who is praised for her warmth, professionalism, and patience in helping select frames. She takes the time to explain options, ensuring a comfortable experience for all. Additionally, the optometrists are recognized for their quick and effective adjustments when patients encounter issues with their glasses.
While some reviews suggest that the practice might feel more like a training facility due to the rotation of doctors, the overall sentiment is positive, with many expressing gratitude for the quality care received over the years. New patients are welcomed, and the office encourages scheduling appointments to experience their dedicated service firsthand.
Had my first appointment here today, and the experience was excellent. Making an appointment was easy, and the reception team was incredibly kind both on the phone and when I arrived. The doctor was thorough, listened carefully, and took my concerns about eye pain and anxiety seriously, nothing was brushed off. This is a very welcoming office, and I highly recommend it!
This was our first visit to the store, and we were impressed by how Chelles took care of us and provided her genuine advice in selecting the perfect prescription glasses for my daughter. She was highly professional and attentive to every detail. My daughter came out of the store with a big smile on her face. I would highly recommend coming here! The entire staff is incredibly nice and welcoming.
JoJo was a breath of fresh air! I work long days and my job can be exhausting at times, but JoJo was very professional, friendly, and made shopping for glasses an easy process for me such that I felt as though I was shopping with my friend. If you’re feeling a little indifferent about getting new glasses or have any reservations about how you may look in them, then you’re in good hands at Total Vision. Jojo helped me choose the right frames for my face that fit my profession and every day looks. There were several different brands and styles to choose from, and I tried on many pairs before we quickly narrowed down my top 2. I’m pleased with my selection! I truly… read full review
1375 Sycamore Avenue Suite 150E, Hercules, CA 94547
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