About City Mechanical, Inc.
City Mechanical, Inc. is a service-based union HVAC and Plumbing contractor, serving commercial customers throughout the greater bay area since 1989. They offer 24/7 emergency service 365 days a year and with over 50 service techs throughout the bay area, they cover as far north as Sacramento and as far south as Monterey. According to reviews, City Mechanical has consistently provided reliable and high-quality HVAC and plumbing services to their customers. While they may not be the cheapest option, their professionalism, responsiveness, and ability to correctly diagnose and repair issues in a timely manner make them a preferred choice for many. The reviewers, who are directors of engineering, have used City Mechanical for over 15 years and have found their staff to be great to work with and easy to communicate with. One reviewer even recommends them strongly to anyone in need of their services. However, one reviewer did have a less positive experience with a cursory 5-year service in the past, but more recent experiences have been positive, with the technician catching issues that could have led to larger bills later on and providing fair pricing for the repairs. Overall, City Mechanical appears to be a reputable and reliable service provider for commercial HVAC and plumbing needs in the greater bay area.
I am a Director of Engineering. I have used City Mechanical at several properties over the past 15 years. Russ is great to deal with. I have consistently used this company because once I call them I no longer have to worry about the problem, they make the repairs on time and correctly every time. Are they the cheapest company out there? No, but do you really want the cheapest HVAC contractor in the book working on your home or business? I certainly do not. I have read some of the negative reviews and find them hard to believe based upon my years of experience with City Mechanical. I strongly recommend them to anyone I know in need of their type of services. I have found...read full review
I am a director of Engineering. I have used City Mechanical at several properties over the past 15 years. Russ is great to deal with. I have consistently used this company because once I call them I no longer have to worry about the problem, they make the repairs on time and correctly every time. Are they the cheapest company out there? No, but do you really want the cheapest HVAC contractor in the book working on your home or business? I certainly do not. I have read some of the negative reviews and find them hard to believe based upon my years of experience with City Mechanical. I strongly recommend them to anyone I know in need of their type of services.
I've had a few experiences with City Mechanical, as my condo building's resident engineer recommended this company, as they've done work in our building. Our condos here use a commercial HVAC system in each unit, so requires some specialized repair. Over the last 12 years, they've been here for two 5-year services and one repair. One of the five-year services felt very cursory and it felt like a 15-minute quickie for several hundred dollars, but that was many years ago. More recently I've had to repair my HVAC due to some issue with the circuitry and they did a good job of diagnosing and repairing a weird issue without too much cost ($700-ish, which, for this issue, seemed okay), and the second give-year service was well done. The guy caught some issues that would have eventually resulted in a much larger bill later, and he came back a week later to replace some wiring and other stuff, and didn't really charge me much extra. The admin people and the technician were both professional, responsive, and communicated well.