Cali Bay Dental Care

Dec 2023

This office has so many dysfunctional issues that this review page simply can't capture it all. Dr. Pucan really needs to pick a location because trying to run 2 offices on a day to day basis is quite unrealistic for her. ( Hercules & Vallejo) Dr. Pucan is constantly late with zero accountability, she can't keep staff with knowledge about her office or how to even run the front, they hardly ever return phone calls after being left messages and when they do call you back they simply hang up without leaving a message! I can go on and on about everything her Hercules office lacks but Ive given enough. It's extremely disappointing because overall she is a very nice lady but...read full review

Aug 2023

Terrible dentistry. I went in on a Tuesday with an appointment at 3:30pm. Seated me 20 mins later ND waiting on patient chair for someone to see me. I was seen by a female Dentist- well I think she was a dentist which what makes believe she was not one..is she didn't know how to do a simple realignment. Pathetic! The asked her how much would my insurance pay...she didn't know this and all other girls didn't not know as well. she told me to wait and they will call another office. So, sad that here in Hercules we have a convenient dentist but the just don't know what the heck they doing. I'm a new patient and because they wanted me to sign new patient documents...read full review

May 2021

I popped off an old crown. CaliBayDental has ordered a new one. In the meantime they have put my old crown back on. It has now popped off for the 6th time in less than a week. The first three times were all on the same day- I was not eating or drinking anything.I need to line up a new dentist to put my new one on when it comes in.