Mona's Auto Insurance Services

Nov 2023

Thank you Leticia for getting me situated with my car insurance! I highly recommend her and this location if you're looking for affordable rates, timely responses, and stellar customer service ?

Oct 2023

Customer service at this location is incredibly rude. A Hispanic woman seating at a left booth had such a negative attitude that not only made me feel unwelcome but when I inquired about an insurance quote she didn't want to assist me. I really do not understand how these people have been hired for customer service. The person outside their business with a Monas sign was more friendly. Don't waste your time at this place. El personal en este lugar es increíblemente malo una mujer en ese lugar no solo tenía una attitude muy negativa pero no me quizo ayudar en nada. No se como contratan personas como esa mujer para un negocio donde tienen que hacer sentir al cliente bienvenido. No pierdas tu tiempo en este lugar.

Mar 2023

Horrible service my company changed to infinity from kemper and my rates went from 800 to 3,477 and they didn’t even offer to help find another company , I had been in an auto accident recently and had requested to have my car removed the girls didn’t remove it and I paid for a year , one of the girls said to help and get my money back come next payment I got no discount , and she avoided my calls for three days , DO NOT GO TO THIS PLCE