About Waterworks Pool Service
Waterworks Pool Service is a trusted and reliable company in Grass Valley, California, serving the community with over 31 years of experience. With a commitment to using the latest environmentally-friendly technology, they strive to deliver a sparkling and healthy swimming pool environment for families. The owner, a California State Licensed Contractor, is dedicated to providing exceptional customer service, often going above and beyond to meet customers' needs. Reviews praise their prompt and professional response to emergency situations, as well as their proactive approach to resolving issues. Waterworks Pool Service is highly recommended for their excellent customer service, timely repairs, and dedication to getting the job done right.
Excellent customer service from Diane & Doug. Responded to a home warranty service request. We’ve had customer service/lack of follow up issues with other vendors who’ve been called out for home warranty repairs. Not so with Waterworks.
We were showing our house to potential buyers when our pool pump went out and the water turned green within a day. The folks at Waterworks went above and beyond by answering their phone outside of business hours and quickly replacing the pump that was still under warranty. They are amazing! I HIGHLY recommend them!
Had an issue with my pool pumps plumbing coming unglued and called Waterworks after not getting a response from my old pool service company. Doug came out and made short work of it and now my pools ready for summer.